Our eCommerce website maintenance packages

At lojics, an eCommerce support agency, we can help you stay proactive against security issues and enhance online store performance. Our standard maintenance packages let you quickly deal with bug fixes, slow website speed, mobile responsiveness, and more. We can also add new functional features and keep your website protected against vulnerabilities. We manage, maintain, and support eCommerce websites of all sizes.

  • Account manager
  • Basecamp access
  • Platform version updates
  • Module version updates
  • PHP version updates
  • Development site
  • Downtime monitoring
  • Monthly Report
  • Critical response time

Development Hours

Support Subscription

We offer flexible support packages

Security scanning

We scan your site for vulnerabilities on an ongoing basis using an advanced security tool. However, for open-source platforms, we do not guarantee, and are not liable, for the complete security of the site.

Security Scanning

Security scanning

Performance & SEO Health Check

We audit the performance of your website and provide a monthly snapshot of the site’s overall performance and SEO health.

Performance & SEO Health Check

Performance & SEO Health Check

GA4 Report

Get a tailored in-depth Google Analytics 4 data breakdown. These reports are delivered monthly in easy-to-read graphs, offering great cross-comparison opportunities.

GA4 Report

GA4 Report

Strategy Call

Indulge in a bi-annual meeting with our Account Manager to discuss the roadmap for your website. You can conduct this meeting either face-to-face or online.

Strategy Call

Strategy Call

Customer Behaviour Tracking

Monitor the user journeys of real customers using Lucky Orange. This provides insight into where customers are dropping out of your sales funnel and helps us suggest improvements to maximise conversion.

Customer Behaviour Tracking

Customer Behaviour Tracking

Platform training videos

Designed to provide helpful how-tos for the day-to-day running of your site. This service is also available on request for bespoke videos specific to your website.

Platform training videos

Platform training videos

UX/UI Audit

Our in-house designers will provide a written audit of the current user experience and make recommendations for changes/improvements that could be made. They will then create 3-5 pages of mock-ups to show the new layouts with the suggested improvements applied. We offer one audit per year.

UX/UI Audit

UX/UI Audit

CRO Analysis

Experience a systematic review of your website from a customer’s perspective to identify improvement areas. There are over 230 items that we will be looking for, all of which influence conversion rate. We provide one CRO analysis per year.

CRO Analysis

CRO Analysis

Competitor Analysis

Every quarter, your Account Manager will review one of the websites of your top 4 competitors and provide a detailed analysis. This includes an overview of your competitor's design and functionalities, product line focus, sales, and discounts, omnichannel sales, and other marketing activities

Competitor Analysis

Competitor Analysis

Our eCommerce support services

Website Enhancements

Magento Support

Our comprehensive eCommerce support solutions lets you easily manage Magento Open Source or Adobe Commerce websites. We can help you fine tune performance, manage updates, and unlock the true potential of your Magento stores with regular maintenance.

System Upgrades to CMS

Shopify Support

Streamline customer journeys and run your Shopify store at peak performance with dedicated eCommerce website maintenance services. Our support team quickly finds areas of improvements and helps to make your website stylish, secure, and scalable to drive growth.

Security Updates and Improvements

WooCommerce Support

Gain a competitive edge with quick resolution to issues with our eCommerce maintenance services. We can help you manage WooCommerce websites with high uptime, fast page speed, and technical support to achieve the unrivaled performance of your business.

What our clients say

Frequently Asked Questions

How much time is required to build an AI project?

The timeline for an AI software development project can be determined by analysing project complexity and specific requirements. Usually AI projects take from a few weeks to several months.

How much does it cost to develop an AI-based app?

AI App development cost depends upon the following parameters:

  • Complexity of the AI model
  • Quality and volume of training data
  • Development team expertise
  • App features you need
  • Deployment and maintenance

Providing AI consulting services, we offer guilt-free estimates. Talk to our experts today for a quick project estimation.

How do you handle data privacy and security in AI development?

As an AI development company, we prioritise data privacy and security. We implement best practices and industry standard regulations to enhance data security of the application. Our developers ensure proper data governance throughout the development process.

Some of the key methods we follow to improve data security under AI development services are:

  • Data minimisation by only collecting necessary data
  • Data anonymisation for protecting individual identities
  • Strong access controls to limit access to sensitive information
  • Perform regular security audits to identify vulnerabilities
  • Transparent data handling to inform users how their data is used
  • Compliance with relevant data privacy regulations like GDPR and CCPA

How do you ensure the quality of AI solutions?

Quality assurance is an integral aspect of all development projects. We implement rigorous testing, validation, and continuous monitoring of projects to build secure and reliable AI applications that meet business industry standards. We have fostered a culture of data governance and ethical considerations to address potential biases in the data and model outputs.

Do you offer post-launch support for AI solutions?

Yes, we provide support and maintenance services for artificial intelligence projects. We can help you with various issues like troubleshooting, performing technology updates, resolving bugs and updating the code with new functional features. We also use the best AI tools for keeping your software solutions up-to-date with the latest technology trends.

How do you approach AI integration with existing systems?

We perform in-depth research to analyse your current IT infrastructure and existing processes and build compatible AI solutions that can be integrated into it. This helps with a smooth transition for the business to adopt AI into their processes. Consequently businesses get AI powered functional code seamlessly.