Our eCommerce website maintenance packages
At lojics, an eCommerce support agency, we can help you stay proactive against security issues and enhance online store performance. Our standard maintenance packages let you quickly deal with bug fixes, slow website speed, mobile responsiveness, and more. We can also add new functional features and keep your website protected against vulnerabilities. We manage, maintain, and support eCommerce websites of all sizes.
- Account manager
- Basecamp access
- Platform version updates
- Module version updates
- PHP version updates
- Development site
- Downtime monitoring
- Monthly Report
- Critical response time
Development Hours

We offer flexible support packages
Security scanning
Performance & SEO Health Check
GA4 Report
Strategy Call
Customer Behaviour Tracking
Platform training videos
UX/UI Audit
CRO Analysis
Competitor Analysis
Our eCommerce support services
Magento Support
Our comprehensive eCommerce support solutions lets you easily manage Magento Open Source or Adobe Commerce websites. We can help you fine tune performance, manage updates, and unlock the true potential of your Magento stores with regular maintenance.
Shopify Support
Streamline customer journeys and run your Shopify store at peak performance with dedicated eCommerce website maintenance services. Our support team quickly finds areas of improvements and helps to make your website stylish, secure, and scalable to drive growth.
WooCommerce Support
Gain a competitive edge with quick resolution to issues with our eCommerce maintenance services. We can help you manage WooCommerce websites with high uptime, fast page speed, and technical support to achieve the unrivaled performance of your business.
What our clients say
Lojics have been providing their Gold support package for just over six months and we have found them to be excellent in all respects. Lojics have updated our Magento site to the latest version, resolved our outstanding bugs, found a cheaper hosting solution and installed a new payments system. They are easy and transparent to deal with and any additional costs are outlined before they start any work. Highly recommended.
Mark BurleyTheir communication skills and ability to complete the project within budget and timescale were impressive.
After the launch of the website, the client received feedback from customers concerning a better UX, and Lojics Ltd. was able to update easier than before. They communicated through Campfire and had weekly updates through Zoom meetings. Overall, the team provided a good value for the budget.
Luisa Coates ThermapenGood Knowledge of Magento: Lojics was recommended to us for their Magento knowledge which has proved to be excellent. We worked with Bowo and Vipin to migrate and upgrade our existing Magento shops to a new UK Fast server with additional features and plug ins installed resulting in a faster admin than we previously had. I would recommend Lojics for Magento especially multiple shops.
Steve Long Merlin WorkwearHaving gone through the process of having new Magento sites brought online a couple of times now, I have to say that Dean and the team at Lojics have made our latest project as smooth as can be possible.
From my experience, I can’t imagine that any new website is a trouble-free project. However, Lojics have worked tirelessly to ensure that obstacles and hurdles have been dealt with as quickly and efficiently as possible. Would I recommend? I already have… Twice!
Richard Smith Niton999Great work with the team at Lojics. They undertook our website maintenance from a previous developer and they have managed to accommodate many of our initial needs, including an upgrade to Magento 2.4.
Since then, we have overcome many more requests to improve website and shopping functionality and while I personally will not be overseeing their work anymore, I trust though that Versapak are in safe hands and that they can meet any new challenge that may arise.
Jeremy Graham VersapakOur Magento multistore was up and running on time and working as expected.
Sandra Simion our contact, gave us excellent customer support throughout the set-up process, she was immensely helpful and understanding. Sandra helped us purchase the correct modules and explained how they worked, Vipin sent us video demonstrations and advice too. [+]
Amanda YJ Europe LtdI've worked with many web agencies in the past and Lojics certainly shine above the rest. Our account manager Bowo has been extremely attentive and pro-active, without whom we would not have been able to deploy our Magento 2 migration by the end of 2020.
We're very pleased at the hard work and patience that Bowo and the development team have put into this project, especially as we were working long hours towards the end. I look forward to continued work with Lojics in 2021!
Laura Lam Phoenix MedicalOur website is built in Prestashop, and finding credible developers to maintain and progress the site was very difficult once we had made the decision to move on from our current developer.
Chilli Apple initially upgraded and re-themed our site to a very high standard with excellent communication throughout. We went live with the update (which was quite a major undertaking as it had not been done for some time and a lot had changed) right at the beginning of the COVID fiasco. [+]
Kieron Miller Skirting4uWe have found the dedicated development service an excellent way to quickly expand our team and give complete flexibility.
Priya has been a great asset to the team and provided valuable knowledge and ability to resolve our development requirements.
Garth Hoggins UBT (EU) LtdLojics has been the perfect fit for us. We needed a web development firm that we could trust to deliver on time and on cost. Lojics has provided that..
We're incredibly pleased with the quality of work that lojics have produced and how receptive they've been to new design iterations. A great company to work alongside with upfront and transparent pricing and delivery. [+]
Alex Nowak WorkOutDepotWe received a great customer service from Lojics. The team is very friendly and helpful. Highly recommended! Thanks to Nick, Seb, Vipin, Spencer and all the team!
Cedric CleaningspotFrequently Asked Questions
How much time is required to build an AI project?
The timeline for an AI software development project can be determined by analysing project complexity and specific requirements. Usually AI projects take from a few weeks to several months.
How much does it cost to develop an AI-based app?
AI App development cost depends upon the following parameters:
- Complexity of the AI model
- Quality and volume of training data
- Development team expertise
- App features you need
- Deployment and maintenance
Providing AI consulting services, we offer guilt-free estimates. Talk to our experts today for a quick project estimation.
How do you handle data privacy and security in AI development?
As an AI development company, we prioritise data privacy and security. We implement best practices and industry standard regulations to enhance data security of the application. Our developers ensure proper data governance throughout the development process.
Some of the key methods we follow to improve data security under AI development services are:
- Data minimisation by only collecting necessary data
- Data anonymisation for protecting individual identities
- Strong access controls to limit access to sensitive information
- Perform regular security audits to identify vulnerabilities
- Transparent data handling to inform users how their data is used
- Compliance with relevant data privacy regulations like GDPR and CCPA
How do you ensure the quality of AI solutions?
Quality assurance is an integral aspect of all development projects. We implement rigorous testing, validation, and continuous monitoring of projects to build secure and reliable AI applications that meet business industry standards. We have fostered a culture of data governance and ethical considerations to address potential biases in the data and model outputs.
Do you offer post-launch support for AI solutions?
Yes, we provide support and maintenance services for artificial intelligence projects. We can help you with various issues like troubleshooting, performing technology updates, resolving bugs and updating the code with new functional features. We also use the best AI tools for keeping your software solutions up-to-date with the latest technology trends.
How do you approach AI integration with existing systems?
We perform in-depth research to analyse your current IT infrastructure and existing processes and build compatible AI solutions that can be integrated into it. This helps with a smooth transition for the business to adopt AI into their processes. Consequently businesses get AI powered functional code seamlessly.